Reviews
See what clients are saying about their experience working with us.
Erin was absolutely fantastic throughout the entire home loan process. She made everything incredibly easy to understand, was always quick to respond, and stayed on top of every detail from beginning to closing. Any time I had a question or needed something handled, Erin was there and made sure it got taken care of quickly.
Buying a home can be stressful, especially when it comes to financing, but Erin made the process feel smooth and straightforward. I always felt like she was looking out for me and doing everything she could to get the loan across the finish line. Her communication, professionalism, and attention to detail were outstanding.
I couldn’t have asked for a better loan officer and would absolutely recommend Erin to anyone buying or refinancing a home. I’ll definitely be using her again in the future. Thank you, Erin, for helping make buying my new home such a great experience!
“Ariel went above and beyond with helping me purchase my home. He was there for me every step of the way! Thank you Ariel and Novus mortgage!“
“I can’t say enough great things about Cullen Wainwright with Novus Mortgage. He made it possible for me to get approved for my first VA home loan when I honestly didn’t think it would happen. Cullen worked incredibly hard behind the scenes, explored every option, and stayed committed to making it work.
He kept me informed throughout the entire process and was always professional and responsive. Thanks to his dedication and persistence, I’m now a first-time VA homeowner. I highly recommend Cullen and the team at Novus Mortgage to anyone looking for a loan officer who truly goes above and beyond.“
“We had an incredible experience with Novus! Our Loan Officer, Ariel Carballo, was incredibly kind, responsive, and wonderful to work with. We would recommend Novus and Ariel to any of our close family and friends. Thank you, Novus!”
“My overall experience was positive. The loan officer I worked with professional and respectful. Admin was quickly processed and transparency was readily given throughout the process. I would recommend working with Ariel Carballo with Novus Dallas.“
“I recently had the pleasure of working with Novus Mortgage Company for my home loan, and I couldn’t be happier with the experience. From start to finish, the process was smooth and efficient, thanks to the exceptional service provided by Ariel Carballo.
Ariel was incredibly knowledgeable and always available to answer my questions, no matter how small. He guided me through each step of the loan process with patience and clarity, making sure I understood everything. His professionalism and dedication to his clients are truly commendable.
I highly recommend Novus Mortgage Company to anyone looking for a reliable and supportive mortgage provider. Ariel and the team at Novus went above and beyond to ensure I had a positive experience, and I am grateful for their outstanding service.”
“In regards to my recent experience with Novus Texas Home Mortgage, I received EXCELLENT customer service, especially from Loan Officer Cullen Wainwright, Cullen was very knowledgeable and forthcoming with ALL information required to direct me through the entire process, I have nothing but high praise for Cullen for he always kept me informed of the next steps needed to complete the process, and was always very cordial, so, I highly recommend the services of Novus Home Mortgage in Dallas, Texas.”
“Working with Erin Waddell was an absolute pleasure. From start to finish, she was incredibly qualified, experienced, and easy-going while taking the time to explain every step of the process and thoroughly answering all the questions my wife and I had. What could have been a demanding experience felt smooth and manageable because of her expertise. We highly recommend Erin to anyone looking for a trusted mortgage professional!“
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